About Us

What Does Ezehire Do?

Ezehire provide IT Managed Services and Technology Finance.

Our company originated in 1995 Ezehire when we pioneered a unique Financial Services model  initially targeted to the IT industry. The company focused on niche opportunities for specific demographics and market sectors which were either ignored or poorly serviced by the traditional Banks and Financial Services Companies. These niche opportunities gave us a less competitive environment for more efficient use of capital to deliver a better ROI. 

Our business was conceptualised to deliver a financial services solution packaged together with IT Managed Services targeting the servicing, sales and financing  of ICT, AV, Telephony and other general technology equipment.  Our companies POD (Point of Difference) lies in Ezehire’s unique tailored “IT Managed Services" and "Vendor Management services" which are available separately or can be bundled into a Financial Services package.

We are primarily a MSP (managed services provider). We take advantage of vertical and horizontal markets taking full responsibility for the optimal operation of all equipment and managing all services, vendors and finance for our clients giving them a single point of contact for all. We become trusted consultant, project manager and sole point of contact for the organisation's technology assuming full responsibility for equipment and performance.

Who are our competitors?

There are many competitors in every market place, however, Ezehire has existed has enjoyed a unique existence as a complete service provider for many years. Our concept has only recently been embraced by just a handful of other companies today under the terminology of “Equipment as a Service” financing. Equipment as a service delivers equipment together with managed services (although generally to a much  lesser extent) as a bundle in much the same way as Ezehire does. To this stage it is only major corporations such as IBM and CISCO with suitable established infrastructure, a technical presence and sufficient capital resource that have been able to embrace this concept. Banks and other Financial Institutions have an obvious barrier to entry given those requirements.

Corporations that have been capable of embracing the “Equipment as a Service” and "IT Managed Services" concepts are able to provide enormous client service benefits and as a result foster great customer loyalty amongst their clients. Once clients make the mover to as managed services model competitors will find it difficult to lure customers back. 

IT Managed Services Agreements

Our state-of-the-art IT Managed Services platform and cutting edge technologies pro-actively manage and maintain our client's entire IT infrastructures for optimal performance 24 x 7 x 365 days year in years. We deliver enterprise standard managed services and make them affordable to the SMb sector. On average we reduce a new client's IT costs between 30% and 50% while delivering many more services than they had previously and pro-actively managing their day-to-day maintenance to achieve optimal performance for a fixed fee.

With our managed services our clients are able to focus on running their businesses and not dealing with IT problems or managing vendors. 

FLAT RATE IT Managed Services gives our clients peace of mind knowing that their IT infrastructure is being monitored and managed to enterprise standard 24/7 365 days per year and that they will not have any big budgeting surprises. Service providers that don’t enter the managed services space within the next 2 years may find that they lose clients that will be difficult to win back later. 

These agreements offer many advantages to businesses allowing them to include the provision of unique managed services efficiencies and cost saving benefits. Some of the advantages to the client are;

• Fixed monthly cost
  Unlimited
• Help Desk included
• Unlimited service and support included
• 24x7 x 365 day monitoring
• Improved Uptime, Security, with SLA Guarantees

  Pro-active IT Management delivers optimal performance, productivity increases and full reporting 
• In built Asset management, tracking and reporting
• Equipment redundancy planning and provisioning
• help desk, maintenance, vendor management and much more. 

Considering all of the additional services provided under the ICT Managed Services SLA that are afforded to clients for the same or less cost that their current ICT costs many SMBs are already migrating to either Haas or to an IT Managed Services platform.

Synopsis - Equipment as a Service

As other major manufacturers and suppliers come to understand what some of the majors are doing with the HaaS “Hardware as a Service"  model, they will also seek to compete in the space which is predicted to grow at 30% per year up until 2003. Once a client has migrated across to the HaaS and IT Managed Services model it will be difficult to win them back and many will lose market share as a result.

The need to retain market share will require that some equipment vendors and resellers to enter this space as quickly as possible and this will give rise to many partnering opportunities as well as a new wave of mergers and acquisitions by corporations concerned about loosing their competitive edge in the market. Perhaps this will also lead to the Banks and Financial Institutions seeking to partner with or acquire corporations purely for the newly created  multi-billion dollar financing opportunities created in this new market. Although this creates a predominantly new market for financial services opportunities, there will also be some impact or the Financial Services sector for corporations currently providing inefficient traditional equipment leasing.   

It is true that the Ezehire/Ezetek model is delivered using the leverage of cutting edge technologies and is indeed very different, delivering All-You-Can-Eat service and support economically to the client. Our services deliver client savings and costs containment within a fixed fee Service Level Agreement.